Friday, June 17th

08:00 – 09:00

09:00 – 09:15
Opening Remarks

09:15 – 10:00

Keynote: Design All the Things!

How design techniques can shape more effective organizations

Watch the video

Christina Wodtke


10:00 – 10:15

10:15 – 11:00

Case Study: Human Centered Design at Swisscom

The way we work is our most important innovation

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Christina Taylor
Christina Taylor

11:00 – 11:30
Coffee break

11:30 – 12:15

Case Study: and UX for Good: Teamwork at the Extremes

Two inspiring stories on how design processes can be adapted to different time and space constraints

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Davide Casali


12:15 – 13:40
Lunch (food and beverage are provided)

13:40 – 13:50
Opening Remarks

13:50 – 14:35

Keynote: Essential UX leadership skills

What skills do you need to ensure smooth projects and effective outcomes?

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James Chudley


14:35 – 14:50

14:50 – 15:35

Case Study: Behind Captain Train Scenes

How we built the best experience of train ticket booking

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Thibaut Sailly


15:35 – 15:50

15:50 – 16:35

Case Study: Redesigning Government for the 21st Century

How to move away from a “transaction after transaction” behavior to create the right services

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Louise Downe
Louise Downe


16:35 – 17:05
Coffee break

17:05 – 17:50

Keynote: Closing Keynote

Almost Everything I’ve Learned From 5 Years of Lean UX

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Jeff Gothelf
Jeff Gothelf


17:50 – 18:00
Closing Remarks

18:00 –

Party: Let's toast to User Experience Design

Arsenic theater

Stay with us to chat over a drink at the Arsenic

3 reasons to attend


Improve and develop your skills, attending human-sized workshops, blending together creativity and pragmatism. Get a chance to turn theory into practice and to ask questions about your own projects and endeavours.


Share moments and ideas with the UX community, as well as connecting and amplifying your network and its impact. Meet innovators and people sharing your interests from all across Switzerland and Europe, discuss your projects and get a whiff of the new trends.


Learn from the best and take a dip in the creative world. Benefit from emulation and collective learning, working with set purposes and increasing your scope on Design, Interaction and User Experience.


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Presented by :ratio

We are a Swiss user experience agency. Our team of nine specialists design elegant and intuitive digital products.